JJA
"Coface provides us with a dedicated team, immense global coverage and local legal experts to meet the specificities of international debt collection. "
Trusted by Businesses to Secure Their Growth
From SMEs to global organisations, Coface supports companies that share a common goal: growing their business with confidence while managing risk effectively.
Discover how our clients rely on Coface every day. Through their stories, see how our solutions help protect decisions, strengthen sales, and drive sustainable growth.
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Behind every testimonial is expert support, global reach and tailored solutions, from credit insurance and business information to debt collection and single risk cover, all working together to protect cash flow and drive growth.
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Testimonial Glance
DCS Group
"Coface Insurance Makes Life Easy,” says DCS Group, the UK’s leading distributor of household and personal care brands.
Moine Recyclage
Moine Recyclage, a French SME, uses Coface’s Urba360 solution to support its commercial decisions:
“Coface’s expertise, rich data and international network give us the confidence to manage risk and meet our needs.”
“Coface’s expertise, rich data and international network give us the confidence to manage risk and meet our needs.”
Moine Recyclage & Coface Business Information: “An invaluable business decision-making solution for an SME”
A growing need for high added-value data and powerful key indicators to anticipate non-payments and master customer risk: who said that Business Information services were only for large companies? Sharing experience and use cases of Coface's Business Information solutions with Nicolas Brion, from Moine Recyclage, a French SME with that manages its commercial risks with Urba360.
A global network to recover JJA's unpaid invoices
When JJA began expanding internationally, managing unpaid invoices became a major challenge.
For more than fifteen years, the company has relied on Coface’s collection services to recover its receivables, whether secured or unsecured.
Thanks to a global network of local experts, a dedicated team, and legal expertise in more than 190 countries, Coface supports JJA in structuring its client accounts. This support has been instrumental in securing cash flow and enabling the growth of an SME into an international group
Information: A Strategic Lever for DCS Group
For DCS Group, sustaining rapid growth means balancing opportunity with risk. Proactively managing customer credit and anticipating non-payment is essential to protecting cash flow and maintaining momentum.
With Coface as a long-term partner, DCS benefits from expert credit insights, real-time risk monitoring, and reliable data to assess the strength of its customers. This enables more confident decisions around credit limits, payment terms, and commercial strategy.
Day to day, Coface’s support helps safeguard the balance sheet while freeing DCS to focus on what it does best, driving growth. What was once complex is now streamlined, giving the business clarity, control, and peace of mind as it scales.
From six years of non-payment to zero claims thanks to Coface
Faced with a large number of old debts in France and abroad, Fusalp called on Coface's collection services to quickly clean up its situation.
Building on this success, the managers then set up credit insurance in order to move from curative management to a preventive approach to customer risk.
The result: eliminated unpaid invoices, secure cash flow and controlled business development, supported by Coface's expertise and global network.
Dassault Systemes: "Coface's Business Information offer scalable solutions, expert teams with an innovative spirit to transform the finance function"
As a client of Coface's Business Information (BI) services, Dassault Systèmes benefits from a comprehensive suite of solutions to manage its commercial risks. Scoring, credit advice, analysis: Coface's services enable it to assess its commercial partners, particularly where information is scarcer or less reliable. Henri Bourny, Customer to Cash Director, shares why he recommends Coface's BI services.
Coface’s risk management solutions make Macsteel Macsteel International Trading Holdings Group as strong as steel
How a global trading company of steel products stays solid, in a risky sector, and benefits from a competitive edge with Coface’s risk management solutions: Trade Credit Insurance – for 20 years! – and, more recently Information services.
How Coface Helps Abbey Pipework Build a Secure Foundation for Growth in a High-Risk Sector
Abbey Pipework has been a trusted supplier in the construction industry for over 50 years, contributing to prestigious projects like The Shard, Tottenham Hotspur Stadium, and Buckingham Palace. Operating in the high-risk construction sector requires strong financial management leading Abbey to choose Coface credit insurance for protection and growth. Based in Essex, Abbey Pipework specialises in the manufacturing of bespoke mild & stainless steel pre-fabricated pipework for commercial contractors. From its 22,000 sq ft facility, the company delivers prefabricated pipework to construction sites across the UK.
Denmaur Group values working partnership with Coface
Established in 1983, Denmaur is now one of the UK’s biggest paper suppliers and the Group is focused on growth, both organically and through acquisition. In a high-risk industry sector, much of Denmaur’s continued success is down to its highly effective credit management strategy, supported by Coface’s underwriting expertise and insurance.
Arkema x Coface: tailor-made programme and partnership approach, a winning strategy
Global expertise in risk management, quality of service and ongoing dialogue: all ingredients in the success and long-term relationship built up with Arkema, the international industrial group with faith in Coface for almost ten years and in the Coface Global Solutions credit insurance programme.
Testimonial Gallery
From managing risk to recovering cash flow, these testimonials showcase how Coface helps companies make confident decisions and grow securely, wherever they operate.
Technology Services Provider
Technology & Software · UK
"When an overseas customer stopped paying, we didn't know where to start. Coface's international collection team handled everything professionally and efficiently - and we recovered funds we'd practically written off."
Business Services Group
Professional Services · UK
"What impressed us most was that Coface preserved the relationship with our customer throughout the recovery process. That matters enormously in our sector - and it's something we didn't expect."
Patricia J.
Global Sales Director in Pharmaceutical industry
How do I demand that my key client settles their invoices without putting too much strain on our business relationship that keeps my company afloat? Coface knows how to do just that, leaving me free to discuss new projects with the client.
Hassan B.
CFO in textile sector
Businesses choose Coface to gain clarity, reduce risk and move forward with confidence. Our solutions provide real-time insight and visibility to make smarter decisions. Ready to trade with confidence? Get in touch with our team.
Laura W.
Finance Director in Retail Sector
We have also used their debt collection facility and found it highly effective in terms of cost and the speed at which they recover debt from complex accounts. Coface feels like a business partner rather than just a policy provider.
Johan H.
Small business owner in Retail sector
My client in Vietnam still hadn’t settled his invoice after 8 months even though they’d received the goods without a problem. But - thanks to Coface - I was indemnified in 2 weeks.
SARAH W.
FINANCE DIRECTOR IN ENERGY SECTOR
Coface deliver their debt collection service with professionalism, clear communication and diligence. Since engaging their services, we’ve seen a significant improvement in recovering difficult accounts. We recommend Coface as a reliable partner.
Online services for customers and brokers
- Coface Business Information
Business Information
Access the business insights you need to manage credit risks across your entire business-partner portfolio and make strategic decisions with confidence.
- Customer Portal - Cofanet
Customer Portal - CofaNet
Coface online platform for managing your trade receivables. Full monitoring of your risks. Direct access to all tools according to your contracts.
- Broker Portal
Broker Portal
Platform dedicated to brokers for monitoring your business and managing your customer portfolio (in all countries where legally available).
Innovative and digital solutions
- API Portal
API Portal
Stop juggling between software applications. Explore Coface API Catalogue and Integrated Solutions for Business Information and trade credit insurance.